Health Beacon telehealth requests
Share the details an AHPRA-registered Australian doctor needs to assess your request. Documentation is issued only if clinically appropriate.
Choose what you need
Services
Both pathways collect information for an Australian doctor to assess. Starting a request does not mean that documentation will be issued.
Request an assessment for work, study, carer or travel-related documentation. A doctor reviews the health information and dates you provide.
If clinically appropriate, the doctor may issue a medical certificate.
Start certificate requestTell a doctor which specialty you are seeking and why. The doctor may request more information before making a clinical decision.
A referral is issued only when the reviewing doctor considers it suitable.
Start referral requestHow it works
The online form gathers the information the reviewing doctor needs to consider your request.
Select a medical certificate or specialist referral and answer questions about your circumstances and health.
An AHPRA-registered Australian doctor reviews the information and may contact you if more detail is needed.
If clinically appropriate, the requested document is issued. Otherwise, the doctor may recommend another care pathway.
What to expect
Health Beacon helps you provide structured information to a doctor. It does not replace emergency or hands-on medical care.
Requests are reviewed by Australian doctors registered with AHPRA.
Each request is considered individually. Documentation is issued only when clinically appropriate.
A doctor may ask for more information or recommend an in-person assessment when needed.
Pricing, consent information and relevant policies are available before payment.
About Health Beacon
Health Beacon provides an online intake pathway for medical certificate and specialist referral requests. The information you submit is sent to an AHPRA-registered Australian doctor for review.
The reviewing doctor makes the clinical decision. They may contact you for more information, issue documentation when appropriate, or recommend another care pathway.
FAQ
These answers explain the assessment process and its limits. Contact support for an account or request-specific question.
Contact support
Health Beacon